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1) Turn off all pop-up blockers or add our sites to
the exception list.
2) If that doesn't take care
of it, update your video player. Most of the video problems are
fixed when the customer updates his/her video player.
Mac users
click here to download (FREE) the latest
Windows Media Player.
Windows users
click here to download (FREE) the latest
Windows Media Player.
If you are using Windows Media Player 9 and
are having problems viewing the videos, try this
free upgrade to fix the problem.
3) Dial up connections are
going to take a while to view the videos. Though I have tons of
photos inside the site, it was built with high speed connections in
mind. If you video is too slow or choppy, please Right Click on the
video, and "save target as" to you desktop. Once downloaded, you
should be able to view it fine.
4) I recommend using Internet Explorer over
Netscape or any other browser when viewing this site. I have had
many people tell me they have problems with Netscape & AOL, but it
works fine on Internet Explorer. Fire Fox is even better and is
quickly taking the place of IE.
5) Turn off any file sharing programs like Kazaa,
BearShare, Limewire or similar programs. You also may want to try
turning off your Firewall if you have one.
6) If all else fails... please send "Elisa" an
e-mail
we will take care of it for you. |
