If you are having problems viewing the videos, please read:

1) Turn off all pop-up blockers or add our sites to the exception list.

2) If that doesn't take care of it, update your video player. Most of the video problems are fixed when the customer updates his/her video player.

Mac users click here to download (FREE) the latest Windows Media Player.

Windows users click here to download (FREE) the latest Windows Media Player.

Mac AND Windows users try VLC player. It's a free player that plays almost any format your throw at it. We HIGHLY recommend it. You can get it from the VLC website by clicking here

If you are using Windows Media Player and are having problems viewing the videos, try this free upgrade to fix the problem.

3) Dial up connections are going to take a while to view the videos. Though I have tons of photos inside the site, it was built with high speed connections in mind. If you video is too slow or choppy, please Right Click on the video, and "save target as" to you desktop. Once downloaded, you should be able to view it fine.

4) We recommend using Mozilla Firefox over Internet Explorer & Netscape or any other browser when viewing our sites (or for any site). It seems to be the most solid browser.

5) Turn off any file sharing programs like Kazaa, BearShare, Limewire or similar programs. You also may want to try turning off your Firewall if you have one.

6) If all else fails... please contact us on our main support page and we will do our best to get you back up and running.